Nila Armelia Windasari

Nila Armelia Windasari


Nila Armelia Windasari (Nila) received her bachelor degree in Accounting from Universitas Airlangga. After graduation, she worked as an assistant auditor in MAZARS. Since 2013, Nila moved to Taiwan and obtained her MBA in Asia University, Taiwan. She got awarded by LPDP to continue a doctoral program in the Institute of Service Science, National Tsing Hua University. During her PhD study, Nila got an opportunity to do visiting research in Hofstra University, NY – USA; has been awarded as HICSS Doctoral Fellow on 2017, and received Phi Tau Phi Scholastic Honor Society Award for her academic excellence upon graduation. Her dissertation was awarded as the Best PhD Dissertation in Service Science Society (s3tw) Academic Research Award. She is also a member of INFORMS Service Science and ISSIP (The International Society of Service Innovation Professionals)

During her study in Taiwan, Nila also served as a tutor for Management Department - Indonesia Open University in Taipei, for four years. Nila is now joining sub-interest group Business Strategy and Marketing at SBM ITB. His research interests include technology-enabled service, service marketing, and service design, to explore how individuals experience a technology to improve his/her wellbeing and cocreate value with other actors.


MB1102 - Performance Art
MB1203 - Leadership and Management Practice
MB2004 - Introduction to International Business
MB2103 - Marketing
MB4049 - Retail Management
MB4050 - Brand Management
MB4057 - Service Marketing
MB6032 - Branding Science
MM5003 - Marketing Management